Privacy and Security

Your personal data protection

This website takes every precaution to protect our users' information. When you submit sensitive information via the website, your information is protected both online and offline.

When you enter sensitive information (such as names, adresses and company details) that information is encrypted and is protected with Secure Sockets Layer (SSL) technology. While on a secure page, such as our order and registration forms, the lock icon on the bottom of web browsers such as Mozilla Firefox and Microsoft Internet Explorer becomes locked to show that SSL is in use.

Secure connections (often called SSL, or Secure Sockets Layer technology) are the industry standard in Web security. SSL is used primarily for transmitting sensitive information over the Internet. When you have a secure connection between your browser and a website, no one else can easily access the data that you send across the connection.

While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user information offline. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job are granted access to personally identifiable information.

Finally, the servers on which we store personally identifiable information are kept in a secure environment.


State of the art 256 bit SSL encryption

We are currently use hi-rate 256 bit SSL encryption of the information transferred between a customer's browsers and our website server. This encryption guarantees that none piece of your personal information may be intercepted and used by any third party. Our encryption is certified and verified by Thawte Consulting - leading global certificate authority of SSL certificates.

Make sure the address in your browser starts with an https:// prefix as shown in the folling image.

Secured Payments

When ordering and paying for courses or assessments, you can be 100% sure that your billing & a payment card information is protected to be stolen. 
In order to proceed with payments online, we use one of world's leading payment services:

PayPal Checkout service

Provided by world's leader in online payments. This payment method may be suitable for all customers even if there is no Paypal account available.

No Paypal account? No Problem!

Paypal also processes regular payments via creditcard without the need of a membership. 

Making payment via Paypal Express Checkout, you are being transferred to Paypal where you can choose between using your existing account or pay without signing up. It is not necesarry to provide your payment information to us to complete your order.

Note: We do not keep any of your payment information on our servers, but only securely transfer it encrypted to verified payment authorities, mentioned above. This ensures, that your payment information cannot be stolen or used by anyone at our side.

 

Privacy Policy


Welcome to our website! We are glad to note your interest in DQS eSolutions / DQS CFS GmbH (herein called DQS). Maintaining the data privacy of our customers and other interested parties is very important to us; so is adhering to the secrecy of telecommunications when designing our products and services.

All of the publicly accessible sites may be visited without any user authentication. In order to continuously improve the DQS Internet presence, statistical information is being gathered during visits to our website, such as the number of visitors to the site. What is being recorded is the user, IP address, type of computer and browser, date of visit, Internet provider, time of visit and the access logs of files in the download area. This information will only be used for internal purposes.

Tools used on this website include Google Analytics, a web analysis service of Google Inc. ("Google”). Google Analytics uses so-called "Cookies”, text data that is stored on your computer and which enables an analysis of your use (frequency, navigation, links, preferences etc.) of this website. The Cookie-generated information on your visit to this site (including your IP Address) is transferred to a Google server in the USA for storage. Google uses this information to evaluate your use of the website, draw up reports on the totality of activity on the site for the site's webmaster and for the purposes of further advancing and refining Internet services. Google may provide such information to third parties, insofar as this is legally required or permissible or insofar as theses third parties are contract processing the data for Google. On no account may Google bring together such data or other Google data with your IP Address. By adjusting your browser you can prevent the cookies from installing: however, we should mention that doing this may affect your full access to all functions of this website. By using this website you are giving your agreement to the gathering and processing by Google of data on your internet activity within the context, of the type and for the purposes given above. For more detail on this, please read Google's general terms of business at: http://www.google.com/analytics/de-DE/tos.html.

Alternatively, you can object to the collection of data by using a Google browser plug-ins.You can download the browser plugin at: https://tools.google.com/dlpage/gaoptout?hl=en.

Without your express permission there will be no automatic gathering, processing or use of personal data from your visit on the Internet. You will not be required to reveal personal data in order to use our website. But there will be some cases where we will need to know your name and address as well as additional information in order to provide the requested services. We shall alert you whenever that is the case. Furthermore, we will only archive data you have submitted to us voluntarily or automatically.

For example: when you enter data in a contact form, you are submitting it to DQS voluntarily. The forms will be forwarded online via e-mail directly to DQS, with no additional encryption used. We would like to point out that during transmission all information submitted may be accessible to third parties. For security purposes you should not submit any passwords or other information you want to be kept secret. All data provided by you in our online forms will be archived electronically. If you want to make changes or corrections to data you have stored with us or if you want to delete anything, please notify us by e-mail. All personal data requested will be treated in accordance with current German data protection laws. These is protected by us and our partner organizations, which have been carefully selected in accordance with § 11 of the German Federal Data Protection Act (BDSG), according to the requirements of the BDSG and the TDSSG (Teleservices Data Protection Act) by technical and organizational means. There will be no forwarding of data to third parties unless required for the processing of your inquiries.

Whenever we have partners assist us with data processing, we bind them by contract to handle data carefully in accordance with data protection directives and our own requirements, not to use them for purposes of their own and not to forward them to third parties. We shall only make data available to public bodies where prescribed by law. Both our employees and our business partners are bound by us to maintain confidentiality.

We use cookies on our website to facilitate use. Cookies are small text files that a web server sends to your browser and that are saved on your hard drive. Browsers are usually set up to allow cookies. Most browsers, however, allow cookies to be disabled, or can be adjusted to display a warning before accepting cookies.

As far as direct or indirect hyperlinks to other Internet sites outside of the area of responsibility of DQS are concerned, any potential liability of DQS is limited to cases where DQS has knowledge of the contents and where it would be both technically feasible and reasonable for DQS to prevent the use of illegal content. We herewith expressly declare that at the time of setting of the hyperlinks, no illegal content was in evidence on the sites to be linked. We have no influence whatsoever on the current and future design, content, or copyright of the linked sites. We herewith expressly distance ourselves from all contents of all linked sites that have been changed after the hyperlinks had been placed, and from any content that may be illegal or immoral.

We accept no responsibility for sites of other organizations that are accessed via hyperlinks from our website.

Content on this website is subject to copyright. Except for private or other use of one's own according to BDSG, information and content proffered may only be used with our permission.

Upon request and in accordance with applicable laws, we will advise you in writing if any what personal data of yours we have stored. Our public index of procedures includes a summary of data according to § 4e BDSG. In accordance with § 35 BDSG you have to right of correction, erasure, and blocking of this personal data at any time.

DQS employs technical and organizational security measures in order to protect submitted data from accidental or intentional manipulation, loss, destruction, or access by unauthorized persons. Our security measures are continuously being upgraded in order to conform to the latest technological developments.

If you have any questions regarding the processing of your personal data, please feel free to contact our data protection official, who will also handle your queries, requests, or complaints.

DQS GmbH
Data Protection Official
reinhold.zunker(at)dqs.de
August-Schanz-Str. 21
60433 Frankfurt/Main
Germany
Tel. +49 69 95427-0

Public index of procedures
§ 4g BDSG specifies that the data protection official will make available the following information according to § 4e in an appropriate manner:


1. Name and address of the controller:

DQS CFS GmbH
August-Schanz-Str. 21
60433 Frankfurt/Main
Germany

2. Managing directors:

Dr. Sied Sadek

3. Responsible for data processing:

Sven Radlach

4. Purpose of collecting, processing, and using data:

DQS is a leading service enterprise with customers in all business and industry sectors. The service spectrum comprises assessments and certifications of management systems and related services. Date is collected, processed, and used in order to fulfill the above named purposes.

5. Description of the groups of data subjects and the appurtenant data or categories of data:

Customer data, employee data, as well as supplier data as far as required to fulfill the above named purposes.

6. Recipients or categories of recipients to whom the data may be transferred:

Public bodies upon presenting overriding legal provisions, external contractors according to § 11 BDSG, as well as external bodies (e.g. accreditation bodies) and departments of DQS in order to fulfill the purposes named in 4.

7. Standard periods for the erasure of data:

German law stipulates many different periods and requirements for the retention of documents. After these periods have expired, corresponding data will be erased as a matter of routine. Data that does not fall under any of these stipulations will be erased as soon as the purposes listed in 4. no longer apply.

8. Planned data transfer to third states:

There are no plans for transferring data to third states; otherwise corresponding legal prerequisites will be created.

DQS GmbH
Data Protection Official

Last modified: Monday, 14 March 2016, 12:50 PM